A definite issue for American businesses is to provide reliable information on patents for their products. A great deal of time is normally spent on research and development of products, in order to create high quality items for customers to use and enjoy. When these patents are in danger it is not good for business and can actually be the difference between whether or a company weakens or strengthens. Securus Technologies is a good example of a corporation that deals with these issues, and has recently been under fire through online media coverage thanks to accusations being placed on the information technology company by a competitor in their field, GTL. These accusations claim that Securus is currently operating under expired patent codes for its products. This means that, under law, Securus would need to release their products to the open market within the United States so that other companies can use them for their own personal capital gain. After considering their options Securus Technologies, along with the assistance of third party organizations, have performed high levels of research in order to come to the final decision that these claims are baseless and hold no weight.
Securus Technologies provides ample and dedicated support to its customers, who are primarily incarcerated individuals currently serving time within the United States prison system. These inmates are generally ignored when it comes to providing them with quality products and services, and this, in my opinion, is a tragedy. Securus offers them the same quality services as they would anyone, and this is a testament to their personal quest to offer the best in customer service no matter who the customer may be. Thanks to these accusations by GTL being put to rest, Securus will continue to offer these support systems to the needy.